FAQ FREQUENTLY ASKED QUESTIONS

The FAQ and answers are in the following:

küsimus: Is your company a manufacturing factory?

Vastus: Jah, we are a manufacturing factory we have our production workshops located in a small city called “Xinyu linn”, which is in China mainland.
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küsimus: Mis on juhtaeg? (Main FAQ)

Vastus: The lead time should be 2 juurde 7 tööpäevadel pärast maksmist.
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küsimus: Aga tarneaeg? Kuidas me kauba kätte saame?

Vastus:

• 5 juurde 7 päeva kiirpostiga, DHL, TNT, UPS, FedEx, Hiina EMS, või Special express.
• 5 juurde 10 päevad õhuga.
• 10 juurde 30 päevadel meritsi või posti teel õhupostiga.

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küsimus: Can we have our brand and use our label?

Vastus: muidugi, you can use your brand and we provide OEM service, and also we can provide labeling service.
OEM/ODM/Labeling Service is all acceptable, OEM-i jaoks, ODM, and Labeling service we have MOQ requirements, and we can discuss the minimum order quantity.

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küsimus: How about your after-sales service?

Vastus: Kui leiate, et kaubal on kvaliteediprobleeme ja vaikimisi, saame pakkuda hooldusteenust tasuta või asendada selle tasuta, ja me saame teile õpetada, kuidas teha süsteemi silumist ja kuidas meie tooteid installida.
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küsimus: What type of payment is accepted?

Vastus: T/T, D/A, D/P, L/C, Western Union, Paypal, tingdeponeerimine.
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küsimus: What is the valid time of your quotation?

Vastus: 30 päevadel, for a great project, the price quotation valid time can last for 6 kuud.
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küsimus: Kas tsiteerite EXW-d, FOB, CFR, or CIF prices?

Vastus: Kõik EXW, FOB, CFR, or CIF prices are available.
Most customers require FOB price, vajaduse korral lisage transpordikulud ja kindlustuskulud, we can add them according to actual cargo volume or cargo weight.
Märkus: Sea freight is calculated as per the cargo’s packing size, and air freight cost or express fee is calculated as per cargo’s gross weight.
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küsimus: Kas meil on tasuta näidised?

Vastus: Vastavalt meie ettevõtte poliitikale, Näidised on tasulised ja tasulised, and our products are high-value cargo, every product has production cost and material costs, and our worker every month need our company to pay them a reasonable salary for their hard work.

Thank you for your understanding that we do not offer free samples, and thank you for your support of our business.
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küsimus: Kuidas oma toodet pärast ostmist paigaldada ja kokku panna?

Vastus: For every product we have an Installation Manual, and you can do the installation and assemble jobs as per the Installation Manual, Some of our products even have installation demos, ja saate seda teha vastavalt videotele, Meil on ka professionaalne tehnik, kes õpetab teile installimist.

For more other FAQ questions or business negotiations please contact our service team directly, our service team will respond to you within 7/24 tundi päevas.

For inquiries on fire protection products please VÕTA MEIEGA ÜHENDUST.

Or drop us an E-mail directly at: INFO@AWAREFIRE.COM